prosam Marktservice GmbH

About Prosam

prosam Marktservice GmbH is one of Austria’s leading agencies for sales and marketing at the POS. Our passion for sales promotion lives and breathes: every month, we’re in action with over 800 contractors throughout Austria, to carry out more than 20,000 jobs for our clients. Long-standing...

Services

Your competent and agile interface between industry and retail

prosam Marktservice is one of Austria’s largest and most experienced agencies in the area of professional merchandising services. We give optimum visibility to your brand in the outlet and ensure...

Read More

Your guarantee for effective brand communication at the POS

prosam Marktservice sees itself as a full-service partner for efficient planning and distribution of POS items.

We accompany our clients from the selection and production of promotional items, to...

Read More

Your finger on the pulse of the market

prosam Marktservice uses its unparalleled proximity to the market to capture, document and analyse the current situation at the points of purchase. Thanks to analogue and digital data collection, valuable and precise...

Read More

Sales expertise for your success

prosam Marktservice offers competent personnel solutions for bespoke enhancement of individual sales structures.

We work with highly motivated sales professionals from all hierarchical levels. Whether it’s temporary or ongoing...

Read More

Your partner for flexible human resources management

prosam Marktservice supports companies in the area of human resources with qualified staff for administration, retail selling and sales. We look for personnel in accordance with your requirements and carry out...

Read More

Merchandising

Your competent and agile interface between industry and retail

prosam Marktservice is one of Austria’s largest and most experienced agencies in the area of professional merchandising services. We give optimum visibility to your brand in the outlet and ensure that all agreements are implemented.

With 20,000 retail contacts a month, we carry out all our merchandising activities in the most varied of retail channels – regardless of whether we’re performing a small miracle or providing our classic service.

 

  • Ongoing merchandising
  • Merchandising tours
  • Assembly and retrofitting tours
  • Decoration tours
  • Returns handling
  • Ad hoc merchandising

 

POS-Logistics

Your guarantee for effective brand communication at the POS

prosam Marktservice sees itself as a full-service partner for efficient planning and distribution of POS items.

We accompany our clients from the selection and production of promotional items, to packaging, right through to bespoke distribution management and stock maintenance. Processing via internet, intranet and international e-shops offers maximum transparency and completes our all-in-one solution.

  • Promotional items: procurement/maintenance/logistics
  • E-shop-assisted merchandise management systems
  • POS campaign planning
  • Break-bulk logistics

Trade data

Your finger on the pulse of the market

prosam Marktservice uses its unparalleled proximity to the market to capture, document and analyse the current situation at the points of purchase. Thanks to analogue and digital data collection, valuable and precise insights into the performance of FMCG in the outlets can be gained.

Profit from the opportunities that this offers to strengthen your position among your competitors - we support you.

 

  • Share-of-shelf data collection
  • Image recognition
  • Mystery shopping
  • Ad hoc data collection
  • Real-time reporting

 

Sales Support

Sales expertise for your success

prosam Marktservice offers competent personnel solutions for bespoke enhancement of individual sales structures.

We work with highly motivated sales professionals from all hierarchical levels. Whether it’s temporary or ongoing deployment, selected tasks or complete sales outsourcing – the prosam sales force implements your objectives in all sales channels, intensifies those already in place and opens up new potential markets.

 

  • Classic tasks in the areas of food retail and specialised retail
  • Coordination of stand-ins
  • Seasonal/promotion-related sales support

 

Employment leasing

Your partner for flexible human resources management

prosam Marktservice supports companies in the area of human resources with qualified staff for administration, retail selling and sales. We look for personnel in accordance with your requirements and carry out recruiting and pre-selection for you, taking specific qualification profiles into account.

As our client, you also profit from our long-standing experience in the industry and our large network when you select staff.

 

  • 100 % cost transparency
  • Flexible employment models
  • Less strain on your own payroll
  • Our own commercial licence

 

Best Practice

On the Austrian market, we at prosam stand for unparalleled experience and competence in working with industry and retail. Every single day, we devote ourselves to the opportunities and challenges of the business, to offer our clients both comprehensive and bespoke solutions for their requirements.
This is what we understand by full service.

The next few pages give you a few real examples:

Merchandising helps our partners

Your products on the shelves are our number 1 priority

  • Ongoing merchandising in the areas of food retail and specialised retail
    Support of 400 branches with more than 500 contractors several times a week – replenishing warehouse stocks and stacking new goods in accordance with the FIFO principle

 

  • Temporary merchandising tours for 4 FMCG clients
    Carrying out merchandising tours for shelf assembly and retrofitting, placement checks or monitoring and assembling secondary placements – whether it’s for one or a number of retail chains

 

  • Ad hoc in health-and-beauty retail
    Short-notice correction of wrongly distributed goods – with just two weeks’ notice, 2,000 outlets were visited within a week

 

  • Placement tours
    Roll-out of ongoing promotional item placements and their installation in specialised retail outlets

 

  • Retail service
    Monthly service tasks, and retrofitting according to planogram with more than 80 teams in over 660 branch outlets

POS logistics: Full service for your branch outlets

We support your branch outlets with as much attention and reliability as we do your flagship!

  • Retail management tool
    Central data administration via a web-based software tool, from the sales area right through to shop stocks

 

  • Planning/quantity calculations
    Requirements-based quantity planning for branch outlets

 

  • Production
    Production of your promotional items based on the data previously selected from the retail management tool (advertising materials, inventory items, cooperation partnerships, etc.)

 

  • Logistics/warehouse
    On-schedule and individually packaged delivery of all materials to the POS; storage of campaign-related reserves from production, as well as ongoing promotional items

 

  • Ordering
    Handling branch-based orders of promotional items via an e-shop-assisted merchandise management System 
 

promotional items - the signature of your company

At the right time and at the right place: clear the stage for your promotional items!

  • Procurement of promotional items
    Pre-selection and final selection of promotional items to suit the specific occasion in line with your wishes, and production according to your specifications

 

  • E-shop
    Maintenance and updating of your e-shop, e.g. data entry and presentation of new articles, hierarchical activation, requirements-based clearance

 

  • Ordering
    Handling your orders of promotional items via the e-shop, including optional allocation of cost centres and budget limits per user (budget controlling)

 

  • Logistics/warehouse
    Processing of incoming orders by 12 noon, dispatch within Austria and abroad, including customs clearance within the same day, storage of your promotional items and documentation on the basis of an e-shop-assisted merchandise management system

Trade data: Image Recognition

See the situation for yourself!

  • Data capture
    Data capture by means of high-quality image recognition based on a specially developed app; extensive and nationwide support of 500 markets a quarter

 

  • Increased efficiency
    Reliable evaluation of photos within just a short time

 

  • Analysis
    Use of the data collected for tasks such as comparing prices within a product group, analysing out-of-stock situations, and correct implementation of planograms

Sales support

Collaborate efficiently, increase turnover together

  • Classic tasks in the areas of food retail and specialised retail
    Visits to autonomous food retail and specialised retail partners by our freelance sales professionals to present new products and initiate first orders – existing products can also be reactivated in this way
 
  • Seasonal activities
    Seasonal and requirements-based sales support of clients who don’t need ongoing support – e.g. in the areas of alcohol-free drinks and sparkling wine/champagne

 

  • Stand-ins
    Coordination of regional stand-ins in field sales for holidays, leave or sickness if resources are low

 

Employment Leasing

Stay flexible and ease the strain on your payroll!

  • Retail staff
    Operation of an outlet shop in Parndorf using temps

 

  • Field personnel in gastronomy
    Provision of a field team for deployment in gastronomy

 

  • Field personnel in food retail
    Support of a branded goods sales team by 1:1 assignment of the support team to the field: temps act as “helping hands” in merchandising and for selected sales tasks

 

  • Office and administration temps
    Office support for clerical work and data entry with temps

References

Adelholzener

Adelholzener

Adelholzener

Adelholzener

monthly merchandising tour

storage - logistics

Bauhaus

Bauhaus

Bauhaus

Bauhaus

Merchandising

Beam Suntory

Beam Suntory

Beam Suntory

Beam Suntory

Employment leasing - we built up a new sales force

Merchandising tours

POS logistics (Maintenance of the e-shop, orders, inventory controll system)

Bipa

Bipa

Bipa

Bipa

since 1996, merchandising tours as well as assembly and retrofitting tours in 620 outlets

Bonduelle

Bonduelle

Bonduelle

Bonduelle

Since 1998 - ongoing merchandising in 50 outlets

Brita

Brita

Brita

Brita

Promotion

Campari

Campari

Campari

Campari

POS logistics - storage and shipment of promotional material boxes

Chiquita

Chiquita

Chiquita

Chiquita

Promotion

Merchandising

 

Compo

Compo

Compo

Compo

Cosnova Beauty

Cosnova Beauty

Cosnova Beauty

Cosnova Beauty

Monthly care of the brands Catrice und essence, by the cooperation with BIPA

Danone

Danone

Danone

Danone

Storage and logistics

Decoration tours

Data collection tours

Promotion

Duracell

Duracell

Duracell

Duracell

Sales Support

Merchandising tours

Energizer

Energizer

Energizer

Energizer

Since 2008 merchandising and retrofitting tours

Gas Connect Austria

Gas Connect Austria

Gas Connect Austria

Gas Connect Austria

Pre-selection, final selection and order handling of promotional items - logistics and shipment

 

Hornbach

Hornbach

Hornbach

Hornbach

merchandising and retrofitting tours

Kotanyi

Kotanyi

Kotanyi

Kotanyi

Since 1993 weekly merchandising of app. 200 outlets in Austria

Manner

Manner

Manner

Manner

Since 2009, weekly care of more than 160 markets in Austria

Mars Austria

Mars Austria

Mars Austria

Mars Austria

POS logistics: Repack and finish samples for Mars Petcare

Moet & Chandon

Moet & Chandon

Moet & Chandon

Moet & Chandon

assembly tour and display checks

Müller Drogeriemarkt

Müller Drogeriemarkt

Müller Drogeriemarkt

Müller Drogeriemarkt

Sales support in 10 top-selling outlets in Austria

 

AC Nielsen

AC Nielsen

AC Nielsen

AC Nielsen

different project in the areas of consumer information and market research as well as employment leasing

 

OMV

OMV

OMV

OMV

Pre-selection, final selection and order handling of promotional items - logistics and shipment

 

Orbico Beauty

Orbico Beauty

Orbico Beauty

Orbico Beauty

Monthly care of the brands Max Factor, Debby and Deborah by the cooperation with BIPA

Reckitt Benckiser

Reckitt Benckiser

Reckitt Benckiser

Reckitt Benckiser

Decoration and assembly tours

weekly merchandising

Skydda

Skydda

Skydda

Skydda

Stooker

Stooker

Stooker

Stooker

Since 2014 assembly tours and ongoing merchandising in app. 170 NKD outlets in Austria

Trax Image Recognition

Trax Image Recognition

Trax Image Recognition

Trax Image Recognition

Quarterly digital data collection in 500 outlets in Austria by "Image Recognition" http://www.traxretail.com

Tchibo Eduscho

Tchibo Eduscho

Tchibo Eduscho

Tchibo Eduscho

weekly merchandising, assembly and retrofitting tours of 400 outles - between 2001-2016

Unilever

Unilever

Unilever

Unilever

Merchandising tours

Employment leasing

 

Zwilling

Zwilling

Zwilling

Zwilling

Employment leasing

Combera Group

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